Case study

Master Taxi

Master Taxi is a dispatch and ride orchestration platform designed to optimize bookings, routing, and fleet operations.

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Country

Erbil, Iraq

Industry

Mobility / Transportation

Timeline

5 months

Client problem

Driver assignment and ride operations were handled manually, causing delayed pickups, dispatch confusion, and low service consistency.

Solution

We developed a dispatch platform with ride queues, assignment logic, operational dashboards, and performance monitoring.

Main features

Live dispatch queue and ride states

Driver assignment and availability controls

Route and service zone management

Operations dashboard and daily reports

Incident tracking and service quality metrics

Technology stack

  • Svelte
  • TypeScript
  • Node.js
  • PostgreSQL
  • Map APIs

Business result

  • 31% reduction in average pickup delay
  • Better utilization across active drivers
  • Improved rider satisfaction scores

Screenshots

Master Taxi dispatch panel
Master Taxi driver management interface
Master Taxi operations analytics view

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